FAQs2020-10-06T23:48:41+00:00
Located in the Western Avenue District: 4217 N Western Avenue, Oklahoma City, OK 73118

FREQUENTLY ASKED QUESTIONS

Have some questions? Here’s some answers!

If you’re curious about something else, give us a call or fill out our online form and someone will get in touch with you.

What models of vehicles do you work on?2020-09-30T01:46:24+00:00

The question really is…What cars do we NOT work on? We service many different makes/models. The list is endless.

The owner, Jeff Beck personally has over 40 years of experience on all platforms ranging from vintage project cars, race cars to modern-day daily drivers. They are as different as night and day, and we see them all at our shop. High end to old classics you want to keep running.

A basic rule is we work on all cars, pickups and suv’s up to 1 ton.

Do you provide tire repair or replacement?2020-09-24T13:29:23+00:00

Yes! We have the latest technology for your tire replacement and we’re happy to order your tires and install them. We also have the best alignment equipment in the industry too!

Do you service brakes and rotors?2020-09-24T13:29:58+00:00

Yes! We love working on braking systems. Disc or drum brakes on all makes and models.

Do you work on air conditioners?2020-09-24T13:30:33+00:00

Yes! We do heating and air conditioning systems on most vehicles on the market.

Can I get a repair estimate over the phone?2020-09-24T13:31:35+00:00

From our experience, it’s difficult to give estimates on something we haven’t seen with our own eyes. An accurate estimate can be made in a timely manner if you call and schedule an appointment.

Do you have overnight drop off?2020-09-24T13:32:43+00:00

Yes, we do! We have two options…you can leave your vehicle in the parking lot and write your information on the envelopes by the front door, then drop your keys in the door slot. Or you can let us know you’ll be dropping a vehicle off on the schedule button on our website. Calling us ahead of time is appreciated, but as long as we have your contact information somewhere, we’ll be in touch.

How will you store my vehicle if it has to stay overnight?2020-09-24T13:33:17+00:00

We move vehicles to either the inside of the shop before we close, and overflow parking is in a secured lot in the backyard. All equipped with 24/7 surveillance equipment on the interior and exterior of our shop for your protection.

Is secured parking available?2020-09-24T13:33:59+00:00

Yes! We have top of the line surveillance camera equipment in several angles on the interior and exterior of our shop.

Are you open on the weekends?2020-09-24T13:35:13+00:00

Our business hours are Monday-Friday 8:00 a.m. – 6:00 p.m. Our technicians work hard and deserve time with their families on the weekends.

Can I wait while you fix my car?2020-09-24T13:35:57+00:00

We realize sometimes there are unexpected vehicle issues/emergencies and waiting on a vehicle may be the only option. However, we are happy to supply you with a ride within a reasonable distance. Most of our customers drop off a vehicle and have someone pick them up.

Do you have a quickie-cheap oil change service?2020-09-24T13:36:30+00:00

Our basic oil change service includes a BG product which extends the life of the oil change to 5000-mile intervals. It also comes with free roadside assistance and oil/filter of a higher quality than what you get at a quick lube shop. Our oil changes are not the cheapest in town, but you get what you pay for.

Do you have any swag or gift cards?2020-09-24T13:37:07+00:00

We have awesome swag!! T-Shirts, button down shirts, hats, mugs, beanies and gift cards for the most practical gift a person can receive.

Can I bring my own parts?2020-09-24T13:37:43+00:00

We generally frown on allowing customer supplied parts due to the inaccuracy of fitment. Also warranties cannot be honored. We have a warranty arrangement thru our parts suppliers that does not cover independent/customer supplied parts. There is also a chance if the part is incorrect, a disassembled vehicle in one of our working bays can tie up a technician that could be working on another vehicle. Some classic/hot rod vehicles require non-factory special equipment parts and some allowances can be made.

Do you do diesel repair?2020-09-24T13:38:17+00:00

We do diesel vehicle services such as oil changes, brakes, cooling system,  etc… We do not do diesel engine repairs.

What repairs/services don’t you do at your shop?2020-09-24T13:38:51+00:00

We often have customers that need repairs/services for issues we choose not to do in-house. However, we have long standing relationships with the following service shops and can facilitate the repairs as a courtesy to our customers. Mufflers, collision (paint/body), interior and trim, sunroof, transmission repair/replacement, glass/windshield repair/replacement and stereo systems/radio.

When can you get to my car?2020-09-24T13:39:39+00:00

We encourage appointment scheduling for services to ensure you are in line. However, we realize things happen and many times can squeeze someone in. We do our best to get to each vehicle in order it was received. Our staff will give you a good idea on time and will stay in contact with you thru the entire process.

Once I drop off my car, what’s the process?2020-11-11T03:09:32+00:00

Our Service Manager will check in your vehicle and verify your information in our system. If any questions arise on the vehicle needs in the process you will be contacted. It gets in line and once one of our Technicians does a thorough inspection, our Service Manager will work up an estimate and contact you for approval of any work to be done, etc… Our team stays in touch via phone or text, and sometimes email if that is preferred. Once the work is completed you will be contacted. It’s that simple!

Do you have an emergency towing company I can call if I get stuck somewhere and need help?2020-11-11T03:10:31+00:00

Yes! We have a great relationship with a trustworthy tow company. Always Towing. (405) 722-8697. They are a 24/7 service in the OKC Metro area. Their services are independent of our shop and can be paid directly to them or we can add it to your sales invoice when you pick up your vehicle.

WE SERVICE ALL MAKES AND MODELS

Drive-ups welcome or call us to speak with our professionals.

Go to Top